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Q.
Can I get paid for referring other Users?
- Yes you can! Simply share your referral code in the app, whatever promotion were running At the time you will receive earnings on that referral. > Profile > Invite Friends. Reach out to us if you need more information on promotions.
Q.
Can I book a Taxi for Later?
- Yes You Can! In the Pibry User App, go to the Pro booking section, search Pro Taxi. Choose from the selection of drivers available for that specific date and time.
Q.
How Can I Communicate With My Driver or Pro?
- While booking a ride or on-demand services, the user and provider will be able to communicate by using the in-app call and message feature. In the call feature, there are two options - Voice Call and Video Call. The user and provider can also text each other using the in-app messaging feature.
Q.
What Are The Pibry Taxi Types?
- Pibry Basic - Great rides for your destination, room For 2
  Pibry XL - Great rides for your destination, room for 6
  Pibry Pet - Bring your pet, room for 2 + Pet
  Pibry Green - Experience our hybrid & all electric rides, room for 3
  Pibry Pet XL - Bring your pet, room for 5 + Pet
  Pool Ride XL - Reduce the moments rate. Driver may pickup riders along the way. room for 6
  Pibry Green XL - Experience our hybrid & all electric rides, room for 6
  Pibry VIP - Premium rides, top drivers, room for 3
  Pibry Black XL - Great rides, leather interior, room for 6
Q.
If I Order Pibry Pro Laundry Online, Can I Request My Personal Drivers To Deliver?
- Yes you can! Let us know, we will see if that driver is available at the specific time and date.
Q.
Can I order Pibry Pro laundry pick up and drop off delivery online?
- Yes you can! Go to https://www.pibry.com/services/pibry-pro-laundry-delivery-pick-up-and-drop-off/446 Look for “Order Online” you will be sent to the payment link. Over 20 LBS we will offset the delivery fee To be free.
Q.
What type of items can I list as buy, sell or rent in the Pibry app?
- In the Pibry App you have the flexibility to List, homes, cars in general items. Item of choice after approved, other users can view them and contact you.
Q.
What if it says “Out of service area” when I try to place an order or book a service?
- In this case, it just means we are not in your area yet. We are expanding, but it takes time to build out. As we focus on one area at a time. Feel free to reach out to us, we look into expanded into your area.
Q.
Can I tip drivers, service pros and other users via Pibry wallet?
- Yes you can! Simply select “Wallet” at the bottom, then “Transfer” For the user or Service pro of your choice. You will either email or phone number. We encourage our Pros add their email address profile.
Q.
How to find my favorite Pro drivers and services in the app?
- In the home screen, at the bottom “Profile” > My favorite Pro Drivers & Services. This feature helps you easily find your favorite personal drivers and workers, such as, beautician, cleaners, mechanic, ETC. My name is
Q.
Can I call or text to manually place orders over the phone?
- Yes you can! Simply call or text us at 888-873-8589. If calling follow the prompt to speak with us about placing an order.
Q.
What payment processor does Pibry use for my transactions?
- The Pibry platform is integrated with Stripe for secure transaction.
Q.
How soon do I get my laundry back with pick up and drop off?
- We process your laundry on the same day of pick up and we drop it back off to you the very next day. Usually Within 24 hours from the time of pick up.
Q.
How to signup as a user?
- You can download our application from playstore OR appstore. After installing go to signup page and fillup required details.
Q.
I want to cancel my order
- We will do our best to accommodate your request if the order is not yet prepared at the store. Please note that we will have a right to charge a cancellation fee up to full order value to compensate our store and service providers if your order has been confirmed. Please reach out to our support via phone or email.
Q.
Do you charge for delivery?
- Delivery fee varies from city to city and is applicable if order value is below a certain amount. Additionally, certain stores might have fixed delivery fees. Delivery fee (if any) is specified on the 'Order Summary' page.
Q.
I want to provide feedback
- You can give your valuable feedback by going into order history. If you have any queries, feel free to reach to our support team via phone or email.

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FAQ

Can I get paid for referring other Users?

Can I book a Taxi for Later?

How Can I Communicate With My Driver or Pro?

What Are The Pibry Taxi Types?

If I Order Pibry Pro Laundry Online, Can I Request My Personal Drivers To Deliver?

Can I order Pibry Pro laundry pick up and drop off delivery online?

What type of items can I list as buy, sell or rent in the Pibry app?

What if it says “Out of service area” when I try to place an order or book a service?

Can I tip drivers, service pros and other users via Pibry wallet?

How to find my favorite Pro drivers and services in the app?

Can I call or text to manually place orders over the phone?

What payment processor does Pibry use for my transactions?

How soon do I get my laundry back with pick up and drop off?

How to signup as a user?

I want to cancel my order

Do you charge for delivery?

I want to provide feedback

vwyjwn

vwyjwn

vwyjwn

FAQ

Can I get paid for referring other Users?

Can I book a Taxi for Later?

How Can I Communicate With My Driver or Pro?

What Are The Pibry Taxi Types?

If I Order Pibry Pro Laundry Online, Can I Request My Personal Drivers To Deliver?

Can I order Pibry Pro laundry pick up and drop off delivery online?

What type of items can I list as buy, sell or rent in the Pibry app?

What if it says “Out of service area” when I try to place an order or book a service?

Can I tip drivers, service pros and other users via Pibry wallet?

How to find my favorite Pro drivers and services in the app?

Can I call or text to manually place orders over the phone?

What payment processor does Pibry use for my transactions?

How soon do I get my laundry back with pick up and drop off?

How to signup as a user?

I want to cancel my order

Do you charge for delivery?

I want to provide feedback

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